Descriptif sommaire

CAPTOSEC, Inc. est actuellement à la recherche d’un ou d’une technicien(ne) en informatique pour renforcer son équipe technique et opérationnelle. La personne retenue aura un rôle clé dans l’installation, la configuration, la gestion et le soutien des infrastructures TI internes ainsi que celles de nos clients. Le poste est basé à Québec et peut être exercé en mode hybride (télétravail et présentiel).

Principales responsabilités :

• Provide level 2 technical support to internal users for the resolution of incidents and requests (hardware, software, office automation, network).
• Install, configure, troubleshoot and maintain workstations, servers, peripherals (printers, scanners, etc.) and audiovisual equipment.
• Participate in the management and configuration of local networks (LAN, VLAN) and remote connections (VPN), ensuring their availability and performance.
• Perform software updates, security patches and antivirus management to protect systems against threats.
• Monitor and analyze IT security incidents, and assist in their resolution in collaboration with the IT Manager and the Information Security Manager.
• Manage computer hardware inventory and coordinate with external vendors for purchases or repairs.
• Document technical procedures, configurations and interventions carried out, and participate in updating internal guides and processes.
• Contribute to the implementation of new technological projects (systems, infrastructures, applications), carry out tests and validate configurations before their deployment.
• Suggest avenues for improvement to optimize IT services and participate in CAPTOSEC's continuous improvement initiatives.

Exigences spécifiques

Le candidat doit :

• Hold a vocational studies diploma (DEP) or college diploma (DEC) in computer science, or a bachelor's degree in computer science (an asset);
• Have a minimum of 2 years of experience in a similar role in technical support or as an IT technician;
• Have good knowledge of computer networks (TCP/IP, DNS, DHCP, VPN, VLAN);
• Master Windows environments (workstation and server) as well as basic knowledge of Linux (Ubuntu, Debian);
• Have practical experience in installing, configuring and troubleshooting workstations, peripherals and audiovisual equipment;
• Demonstrate ease in the use and support of Microsoft 365 (Exchange, SharePoint, Teams, OneDrive);
• Be able to effectively diagnose and resolve technical problems (hardware, software and network);
• Know basic best practices in cybersecurity (access management, antivirus, updates, backups);
• Have good communication skills in French and English, both orally and in writing;
• Be rigorous, autonomous, service-oriented and have a good team spirit.

Benefits

• Group insurance (life, medical, dental and eyeglasses);
• Reimbursement of transport costs;
• 13 jours de congés annuels ;
• Access to continuing training and certifications supported by the company;
• Opportunities for advancement to cybersecurity positions.

Type d’emploi :

Permanent – Temps plein

Date de début :

As soon as possible

Êtes-vous intéressé ?

Envoyez-nous votre CV à l’adresse info@captosec.com et un membre de notre équipe de ressources humaines vous contactera.

À propos de CAPTOSEC

CAPTOSEC est une entreprise canadienne en TI, de taille humaine, spécialisée en sécurité de l’information et en cybersécurité. Nous offrons un environnement stimulant qui vous permet de progresser rapidement dans votre carrière professionnelle, tout en ayant du plaisir. Nos services couvrent le conseil, les services gérés, les tests et évaluations de sécurité, et la formation en cybersécurité.

Pour plus de détails, visitez notre site au www.captosec.com

Merci de nous faire confiance !